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Guides

How to track feedback status

In this tutorial, the user wants to track the feedback status for a single feedback ID and multiple feedback IDs:

HTTP header fields

Map Feedback API GET requests require the following HTTP header fields: Option 1: APIKEY authentication

Auth-Service-Id: here_app
Auth-Identifier: apikey
Auth-Secret: {YOUR_APIKEY}
Accept: application/json
Accept-Charset: charset=UTF-8

Option 2: APP_ID / APP_CODE authentication (deprecated)

Auth-Service-Id: here_app
Auth-Identifier: {YOUR_APP_ID}
Auth-Secret: {YOUR_APP_CODE}
Accept: application/json
Accept-Charset: charset=UTF-8

Request

The GET requests specify:

  • A single feedback ID:

    https://maphub.api.here.com/feedback/-19746
  • Multiple feedback IDs:

    https://maphub.api.here.com/feedback/-19746;-19752;-19753

Response

The responses to the request contain:

  • copy of the feedback submitted
  • layerID and timestamp for the feedback
  • feedback status information for a single ID or multiple IDs

Single ID:

[
	{
		"previousGuid": "97725e2b44d4eb761e87eede76e787b451a3b6e7",
		"layerId": "grp|wiki|WIKI_MAP_FEEDBACK",
		"lastUpdateTS": 1418199095358,
		"coordinates": [
			-122.4462810410399,
			37.77017601747043,
			0
		],
		"guid": "cd6e81fc277c66c124a289e39b645c478694a768",
		"id": -19746,
		"type": "Point",
		"createdTS": 1418199095141,
		"properties": {
			"zoomLevel": 20,
			"jobStatus": "OPEN",
			"city": "San Francisco",
			"referenceIds": [
				"948902673"
			],
			"error": 21,
			"number": "1476",
			"jobSolution": "NONE",
			"v": "2.7",
			"appId": "{YOUR_APP_ID}",
			"isocc": "USA",
			"details": "This address is incorrect",
			"pageURL": "https://www.here.com/?x=ep&map=37.77017,-122.44667,20,normal",
			"roadname": "Haight Street"
	}
]

Multiple IDs:

[
	{
		"previousGuid": "354516c9e571332eaa13ae1b3fc344a825dc1d56",
		"layerId": "grp|wiki|WIKI_MAP_FEEDBACK",
		"lastUpdateTS": 1418201945825,
		"coordinates": [
			8.656664011955286,
			49.86079425922911,
			0
		],
		"guid": "1cc05d1e87ece77c00f69f8d0632d2ca584774ec",
		"id": -19753,
		"type": "Point",
		"createdTS": 1418201944918,
		"properties": {
			"zoomLevel": 18,
			"jobStatus": "INPROGRESS",
			"referenceIds": [
				"52391246"
			],
			"dir": "0",
			"error": 10,
			"languageCode": "deu",
			"type": "5",
			"jobId": -2102,
			"jobSolution": "NONE",
			"v": "2.7",
			"appId": "{YOUR_APP_ID}",
			"speedCat": "8",
			"isocc": "DEU",
			"details": "There is a foot path missing.",
			"pageURL": "https://here.com/?map=8.656025,49.861,18,0,normal",
			"roadname": "Bruchwiesenstraße"
		}
	},
	{
		"previousGuid": "039b3a2bcf036607b43b569dd34a584a993543cb",
		"layerId": "grp|wiki|WIKI_MAP_FEEDBACK",
		"lastUpdateTS": 1418201039927,
		"coordinates": [
			-87.63245,
			41.88425,
			0
		],
		"guid": "0f412f8ae2d017b7ca5804820b5e836d68a2c017",
		"id": -19752,
		"type": "Point",
		"createdTS": 1418201039323,
		"properties": {
			"zoomLevel": 20,
			"jobStatus": "OPEN",
			"feedbackSystem": "core",
			"city": "Chicago",
			"referenceIds": [
				"776397653"
			],
			"error": 31,
			"languageCode": "eng",
			"type": "5800",
			"URL": "www.MyPlace.com",
			"zipcode": "60605",
			"jobId": -2101,
			"number": "114",
			"jobSolution": "NONE",
			"phone": "+1 111 2 333",
			"v": "2.7",
			"appId": "{YOUR_APP_ID}",
			"isocc": "USA",
			"name": "MyPlace",
			"details": "Place MyPlace has inaccurate information. It is a restaurant",
			"pageURL": "https://here.com/?map=-87.62075959200841,41.876032263224666,20,0,normal",
			"roadname": "East Congress Parkway"
		}
	},
	{
		"previousGuid": "97725e2b44d4eb761e87eede76e787b451a3b6e7",
		"layerId": "grp|wiki|WIKI_MAP_FEEDBACK",
		"lastUpdateTS": 1418199095358,
		"coordinates": [
			-122.4462810410399,
			37.77017601747043,
			0
		],
		"guid": "cd6e81fc277c66c124a289e39b645c478694a768",
		"id": -19746,
		"type": "Point",
		"createdTS": 1418199095141,
		"properties": {
			"zoomLevel": 20,
			"jobStatus": "OPEN",
			"city": "San Francisco",
			"referenceIds": [
				"948902673"
			],
			"error": 21,
			"number": "1476",
			"jobSolution": "NONE",
			"v": "2.7",
			"appId": "{YOUR_APP_ID}",
			"isocc": "USA",
			"details": "This address is incorrect",
			"pageURL": "https://www.here.com/?x=ep&map=-122.44667,37.77017,20,normal",
			"roadname": "Haight Street"
		}
	}
]