Guides
Guides
Job Solution DetailsDescription
UPDATE_REFLECTED_ALREADY_INYour requested change is already in the HERE database and will appear in a future release.
INCOMPLETE-ADD_SOURCESProvide additional source material such as PDF, reference, or other document for the reported situation.
INCOMPLETE-LOCATION_UNKNOWNWe are unable to locate the issue. Provide proper location information.
INCOMPLETE-MORE_DETAILSProvide more details for the attribute, POI, or address.
NOT_SPEC_COMPLIANT-PROTECTED_GEOMETRYUpdate requested on protected geometry
NOT_SPEC_COMPLIANT-ROUNDABOUT_BELOW_25Roundabout below 25m diameter
NOT_SPEC_COMPLIANT-CUL_DE_SAC_BELOW_25Cul de Sac below 25m diameter
NOT_SPEC_COMPLIANT-BRIDGE_LESS_200Bridge/Tunnel less than 200m
NOT_SPEC_COMPLIANT-MILITARY_ZONEEdits inside military base/zone are not allowed in this country
NOT_SPEC_COMPLIANT-BUSINESS_LIMITATIONFeedback in country with legal or business limitations
NOT_SPEC_COMPLIANT-CURRENT_VALIDFeature (link, Place or address) currently within HERE specification tolerances
NOT_SPEC_COMPLIANT-INCLUSION_CARTO_TYPERequested type of cartographic feature does not meet HERE inclusion rules
NOT_SPEC_COMPLIANT-INCLUSION_CARTO_SIZERequested cartographic feature does not meet HERE size inclusion rules
NOT_SPEC_COMPLIANT-INCLUSION_FEATUREFeature (link, Place or address) does not meet HERE specification for inclusion
NOT_SPEC_COMPLIANT-ATTRIBUTEAttribute does not meet HERE specification
NOT_SPEC_COMPLIANT_INSIGNIFICANT_ROADInsignificant road
NOT_SPEC_COMPLIANT_FEATURE_EDITFeature or edit not spec compliant
NOT_SPEC_COMPLIANT-OTHEROther
EDIT_NOT_ALLOWED_DEALER_OR_OTHER_EXTERNAL_SUPPLIER_PLACEOnly edit car/truck/motorcycle dealer or external supplier places based on official lists HERE receives from automotive customers. Contact your national headquarters to get places changed.
REALITY_REFLECTED-DATABASE_CORRECTWe have found our database to be correct, the requested change will not be included
REALITY_REFLECTED-IMAGERY_DIFFERENTGeometry edit request not matching with our recent imagery
INSUFFICIENT_REFERENCE_INCOMPLETE_IMAGERYCloudy or incomplete imagery available
INSUFFICIENT_REFERENCE_IMPENDING_REALITY_CHECKSImpending reality checks
LEGITIMATE_EXCEPTION_VALID_OVERLAPLegitimate exception - Valid overlap of road & building
INVALID_MAPJOB_SOURCE_NO_ROAD_TO_DIGITIZENo road to digitize as per imagery
INVALID_MAPJOB_SOURCE_INVALID_FEATURE_TYPEMap job present inside invalid feature type
INVALID_MAPJOB_SOURCE_INCORRECT_SOURCEIncorrect source at map job location