Feedback request properties
The properties data structure contains the information being submitted for the map item.
| Element | Required | Data Type | Description |
|---|---|---|---|
v | No | String | Version number of the Map Feedback API used to report the map feedback. Please always to 2.9 |
appId | Yes | String | The app_id used for authentication. The examples in this document use{YOUR_APP_ID}, replace this demo value with your own. For more information on authentication, see the Identity & Access Management Developer Guide. |
error | Yes | Integer | Error code, one of the Error Report Types |
importance | No | Integer | Customer priority indicator - 0 (or missing) – normal - 1 – medium - 2 – high - 3 – critical |
premod | No | Boolean | Indicates pre-moderation of submission content has happened. |
accountId | No | String | Identifier of the human user submitting the feedback. This field helps to understand feedbacks coming from the same user in case the end user authentication is not in place for the tool through which the Map Feedback has been submitted.” We recommend that you provide a value for this element because it assists in processing the feedback. Note: Feedback status responses do not include this information. |
useremail | No | String | DEPRECATED Email of the person submitting the feedback for followup. This field supports the integration of feedback submitted through Map Feedback API with possible related accounts the submitter may have in order to provide a more complete feedback experience. We recommend that you provide a value for this element because it assists in processing the feedback. Note: Feedback status responses do not include this information. |
details | No | String | Detailed description of the problem We recommend that you provide a value for this element because it assists in processing the feedback. |
isocc | No | String | ISO3155-1 Alpha 3 country code of the country in which the feedback applies We recommend that you provide a value for this element because it assists in processing the feedback. |
customerReference | No | String | Customer reference ID |
MapReleaseVersion | No | String | HERE Map Release version, eg. 2018Q2 This information can help to identify the issue quicker and whether it is already fixed in our current version or not |
ContentProductName | No | String | Name of the content product of HERE being used, eg. RDF, GDF, NDS This information can help the team to identify and resolve the issue faster |
CustomerSoftwareVersion | No | String | Soft-/Hardware version being used by the client, eg. HERE WeGo v2.10239 |
currentValues | No | String Array | The current value structure can contain any of the above values. |
zoomLevel | No | Integer | Map display level on submission. |
pageURL | No | String | Page from which the feedback submission is made. |
mapType | No | String | Map type when the feedback is submitted. |
lang | No | String | ISO 639-1 language code for the map for which feedback is submitted. This value can assist in determining the language used in customer communications. |
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