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Tutorial for HERE WeGo Pro Live Tracking API

Use this tutorial to verify that Live Tracking data collection works as expected and that authorization is configured correctly for your organization.

Step 1: Prepare drivers

  1. Select 1–3 drivers for the test.

  2. Verify that each driver:

  • Has HERE WeGo PRO installed.
  • Is onboarded to the correct subscription with Live Tracking enabled.

Step 2: Start trips

Ask each driver to complete the following steps:

  1. Open HERE WeGo PRO.

  2. Plan a route and start navigation.

  3. Drive for at least 5–10 minutes with the app active.

Request the tracking report from your backend

From your backend, call the /users/tracking/report endpoint with your API key and admin access token.

curl -X GET \
  "https://api.wego.hereapi.com/user-service/users/tracking/report?apiKey=YOUR_WEGO_PRO_API_KEY" \
  -H "Authorization: Bearer YOUR_ADMIN_ACCESS_TOKEN" \
  -H "Accept: application/json"

Step 4: Interpret the result

Verify the following in the response:

  • Each test driver appears in the array, identified by email or subscriptionKey.
  • currentLocation roughly matches the driver's actual location.
  • modifiedAt is recent, within a few minutes.

If routes are active, waypoints contains ETAs and coordinates for the next stops.

After you verify these results, Live Tracking data is being collected correctly and your organization can retrieve it with the HERE WeGo Pro Live Tracking backend API.