How to manage users

As an org admin, you can perform various tasks to manage users.

Invite new users

Org admins and org inviters can manage invites to your individual/organization account. For more information, see Invite users.

Manage roles for users

Org admins can assign and revoke roles for all identities (user/application).

To assign a role to a user, follow these steps:

1. Select the Access Manager from the launcher.
2. On the Users tab, hover over the user whose permissions you want to change.
3. Click the ellipsis menu associated with the user, then select a role to assign or remove it.

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Note

You can also change the roles for a user by clicking the More button in the top right on the user details page.

HERE recommends utilizing the "principle of least privilege" best practices and to only assign necessary and required roles. For example, apps with the org admin role have full rights to manage users, apps, and resources within your Org.

Deactivate users

To deactivate a user, follow these steps:

1. Sign in to the HERE platform.
2. Open the Access Manager from the launcher.
3. On the Users tab, hover over the user to deactivate.
4. Click the ellipsis menu associated with the user and select Deactivate account to deactivate the user.

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Note

You can reactivate deactivated user accounts by hovering over the listed user and clicking Activate account. You can also do this on the user details page.

Delete users

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Warning

You can't restore deleted user accounts.

Before deleting the user, HERE recommends that you review the groups and apps which the user manages. Either remove the groups and apps managed by this user, or ensure other users in the Org are managing them.

To delete a user, follow these steps:

1. Sign in to the HERE platform.
2. Open the Access Manager from the launcher.
3. On the Users tab, click the list user to open the users detail page.
4. Select Delete user from the More menu.