Cannot access HERE Route Matching or Map Attributes API
Symptoms / Triggers
You may need this article if you experience any of the following:
You are newly registered to HERE platform and cannot access the Route Matching or Map Attributes API
You cannot find Route Matching or Map Attributes in Services or cannot link them to Project on HERE platform portal
You cannot find these services listed in your base plan subscription
You migrated from the Limited Plan or onboarded to the Base Plan
You used to be able to access these APIs but no longer able to do so under your current plan
---
### Quick Answer
As announced in HERE’s public platform release notes, HERE Route Matching and HERE Map Attributes were removed from the Base Plan in March 2025.
These services are now available exclusively through the Enterprise Plan.
---
### Details
HERE periodically updates its product catalog to align services with subscription plans.
In early 2025, HERE announced several plan‑based changes affecting service availability:
February 2025: Route Matching and Map Attributes were removed from the Limited Plan and scheduled for removal from the Base Plan.
March 15, 2025: Base Plan access to these services ended, as publicly stated.
July 2025: The Limited Plan retirement timeline was confirmed, reinforcing the move to Base and Enterprise plans.
These changes apply regardless of whether the service was previously enabled or tested during earlier subscription periods.
---
### What can you do
Review the HERE Platform pricing and plans to confirm which services are included in your subscription.
If your use case requires Route Matching or Map Attributes, you will need an Enterprise Plan subscription with contact us.
For plan evaluation or migration assistance, contact your HERE account representative or HERE Support.
---
### Applies To
HERE Route Matching API
HERE Map Attributes API
HERE Platform subscriptions (Limited, Base, Enterprise)
---
### Reference
February 2025 Platform Release Notes
July 2025 Platform Release Notes
HERE Base Plan Pricing
Learn more about how we can help your business
---
### Tags
route matching · map attributes · api not available · plan limitation · enterprise plan · limited plan · base plan · product catalog
You may need this article if you experience any of the following:
You are newly registered to HERE platform and cannot access the Route Matching or Map Attributes API
You cannot find Route Matching or Map Attributes in Services or cannot link them to Project on HERE platform portal
You cannot find these services listed in your base plan subscription
You migrated from the Limited Plan or onboarded to the Base Plan
You used to be able to access these APIs but no longer able to do so under your current plan
---
### Quick Answer
As announced in HERE’s public platform release notes, HERE Route Matching and HERE Map Attributes were removed from the Base Plan in March 2025.
These services are now available exclusively through the Enterprise Plan.
---
### Details
HERE periodically updates its product catalog to align services with subscription plans.
In early 2025, HERE announced several plan‑based changes affecting service availability:
February 2025: Route Matching and Map Attributes were removed from the Limited Plan and scheduled for removal from the Base Plan.
March 15, 2025: Base Plan access to these services ended, as publicly stated.
July 2025: The Limited Plan retirement timeline was confirmed, reinforcing the move to Base and Enterprise plans.
These changes apply regardless of whether the service was previously enabled or tested during earlier subscription periods.
---
### What can you do
Review the HERE Platform pricing and plans to confirm which services are included in your subscription.
If your use case requires Route Matching or Map Attributes, you will need an Enterprise Plan subscription with contact us.
For plan evaluation or migration assistance, contact your HERE account representative or HERE Support.
---
### Applies To
HERE Route Matching API
HERE Map Attributes API
HERE Platform subscriptions (Limited, Base, Enterprise)
---
### Reference
February 2025 Platform Release Notes
July 2025 Platform Release Notes
HERE Base Plan Pricing
Learn more about how we can help your business
---
### Tags
route matching · map attributes · api not available · plan limitation · enterprise plan · limited plan · base plan · product catalog