How to Report Disputed or Incorrect Boundary Lines in HERE Maps

Symptom-first Title
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Incorrect or missing boundary information appears in HERE Maps—here's how to report it.

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Symptoms / Triggers
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1. You notice a disputed boundary line (e.g., between two countries or neighborhoods) is missing or inaccurately drawn on the map.
2. Boundary names, claims, or details are incorrect.
3. You have supporting data like reference URLs, documents, or location coordinates that point to correct boundary information.

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Quick Answer
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Use the HERE Map Feedback API with POST /feedback/ to submit disputed or incorrect boundary feedback. Set error to 910 and specify domain.type and claimedBy in the request body to clarify the issue.

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Step-by-Step Instructions
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1. Prepare your request headers.

Use the following HTTP headers with your HERE APIKEY:

 Auth-Service-Id: here_app Auth-Identifier: apikey Auth-Secret: YOUR_APIKEY Content-Type: application/vnd.here.layerObjectList+json; charset=UTF-8 Content-Disposition: application/vnd.here.layerObjectList+json; charset=UTF-8 Accept: application/vnd.here.layerObjectList+json Accept-Charset: charset=UTF-8 

1. Format the request body.

Use a JSON array as the POST data. For example:

 [ { "type": "Point", "coordinates": [ 31.398594, 34.392546, 0 ], "properties": { "v": "2.7", "appId": "YOUR_APP_ID", "error": 910, "domain": { "type": "907197", "name": "Gaza Strip", "languageCode": "eng", "subType": 5, "referenceURLs": [ "http://en.wikipedia.org/wiki/Borders_of_Israel" ], "claimedBy": [ "Gaza", "Israel" ] }, "details": "Border between Gaza and Israel missing", "referenceIds": [ "12345", "67890" ], "zoomLevel": 15, "mapType": "hybrid.live", "accountId": "YOUR_HERE_ACCOUNT_ID" } } ] 

1. Make the POST request:

Use the HERE Feedback API endpoint as follows:

 POST https://maphub.api.here.com/feedback/ 

1. Wait for the response.

A successful submission will return a unique guid and additional tracking information.

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Applies To
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HERE Map Feedback API
Users with a valid HERE API key
Users reporting cartographic boundary errors such as disputed borders or incorrect neighborhood boundaries
Developers or enterprise users submitting feedback programmatically

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More Information
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How to submit cartographic Feedback
How to submit other types of feedback

Tags:

disputeboundary, heremapfeedback, errorcode910, boundaryissue, mapcorrection, feedbacksubmission, apikey, cartographicfeedback