Unable to Access HERE HD Live Map Data with IPG CarMaker

Issue

You are using CarMaker from IPG and got the following 403 error:

An error occurred during conversion:
HTTP Request to HERE server failed
{
    "title": "Forbidden.",
    "status": 403,
    "code": "403403",
    "cause": "App HERE_app_ID credentials do not authorize access to perform readResource action on hrn:here:data::olp-here-had:here-hdlm-protobuf-weu-2 via SERVICE-3612ea21-67df-4743-b51b-be25a3173173 or to perform readAllVersionMetadata action via SERVICE-3612ea21-67df-4743-b51b-be25a3173173 in scope of project hrn:here:authorization::HERE_realm_ID:project/HERE_project_ID because resource relation is missing, action is not permitted.",
    "action": "Link the resource to the project, Retry with the allowed actions for access.",
    "correlationId": "02f58d81-fa6b-45f2-a328-c20b2abbf89e",
    "error": "Forbidden",
    "details": [
        {
            "decision": "deny",
            "action": "readResource",
            "resource": "hrn:here:data::olp-here-had:here-hdlm-protobuf-weu-2",
            "service": "SERVICE-3612ea21-67df-4743-b51b-be25a3173173",
            "message": "Resource relation is missing."
        },
        {
            "decision": "deny",
            "action": "readAllVersionMetadata",
            "service": "SERVICE-3612ea21-67df-4743-b51b-be25a3173173",
            "message": "Action is not permitted."
        }
    ],
    "error_description": "These credentials do not authorize access"
}
 (-19)

In the above error sample "HERE_app_ID", "HERE_realm_ID", "and HERE_project_ID" are placeholders for your own app, realm, and project.
The point in the error message is the catalog with HRN hrn:here:data::olp-here-had:here-hdlm-protobuf-weu-2

Short answer

Requesting access to hrn:here:data::olp-here-had:here-hdlm-protobuf-weu-2 via your HERE account executive.

If you do not have an account executive or a HERE Enterprise Account, please request with Contact Us

Replication

The error message is observed in the CarMaker while attempting to access road network definitions from the HERE server using the below steps.

1. Launch CarMaker application
2. Navigate to the Parameters option
3. Select the scenario/road within Parameters
4. Click on "Import from HERE HD Live map data"
5. Enter the following coordinates for the road network area:
Right corner: 42.606647773354446, -83.2027414190817
Left corner: 42.60535767350293, -83.19134008693678
6. In GCS Projection mode, select "UTM"
7. Select all objects in the "Imported objects" section
8. Enter the HERE Marketplace credentials:
Access Key ID
Access Key Secret
API Key
9. Click "Convert"

The error message is as follows on the CarMaker application:



Misunderstanding

The Support Team of CarMaker confirmed that, multiply customers had similar issues because they had access to the following catalogs:

hrn:here:data::olp-here:here-standard-hdlm-na-native-proto-v1
hrn:here:data::olp-here:here-standard-hdlm-weu-native-proto-v1

You met the issue because CarMaker is are actually needing access to the following HERE catalogs, NOT the above ones:

hrn:here:data::olp-here-had:here-hdlm-protobuf-weu-2
* hrn:here:data::olp-here-had:here-hdlm-protobuf-na-2

These protobuf catalogs are the ones that CarMaker needs to access, and your need access to both of them.