How to check if my company has accepted Platform's Licensing and Terms
Symptoms / Triggers
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Unable to find who accepted the licensing terms in HERE Platform
No clear information about when licensing was accepted
Uncertainty about compliance status in HERE Platform
Questions about who has authority to accept licensing agreements
Summary
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You can verify if and when your company accepted the HERE Platform Licensing and Terms by checking the Organization Details within the HERE Platform portal.
Answer
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To check who accepted the HERE Platform Licensing Terms and when, log into the HERE Platform and navigate to the Organization Details section. Look for “Approved by”, “Email”, and “Date of Approval” fields to view this information.
Root Cause
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Acceptance of the HERE Platform Licensing Terms happens once during initial account setup by an administrator. The HERE Platform retains this information within the Organization Details to maintain a record of compliance and approval history.
Impact
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This process allows administrators to verify compliance and approval history.
If the "Approved by" field is not visible, it may indicate incomplete setup or access limitations.
Lack of visibility into approval history could lead to uncertainty about licensing status.
Recommended Actions
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1. Log into the HERE Platform as an administrator.
2. Navigate to "Organization" > "Organization details."
3. Look for the "Approved by" field to see the approver's name and email.
4. Check the "Date of Approval" field to verify when the License Terms were accepted.
5. If the information is missing or incomplete, contact your HERE account representative to validate the account setup process.
6. Non-admin users should reach out to their administrator for access to this information.
Notes
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THIS information is only accessible to organizational administrators.
Ensure that your user role grants access to Organization settings.
If missing approval details, contact HERE support or your account representative.
Related Information or documentation
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HERE Terms: https://www.here.com/en-gb/terms
User Roles and Permissions in HERE Platform: https://docs.here.com/identity-and-access-management/docs/concepts
Keywords or Tags
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Licensing terms approval, Check licensing acceptance, Organization details, HERE platform account setup, Approved by field, Date of approval, Email approver, HERE platform administration, Account compliance, Licensing compliance, Platform licensing status, HERE platform verification, Organization approval history
Updated 3 days ago