How is billing for a developer HERE Platform account?
Symptoms/Triggers
You may need this article if you are asking the following questions:
Will the API accept requests and then I’ll suddenly be charged?
Do I need to approve charges / buy credits first?
Is there a way to set a quota/spending limit to avoid a huge bill?
I expected a larger free tier but the dashboard shows only 5,000 free for Traffic—will I be charged?
My card/PayPal payment failed—will my service stop?
---
### Quick answer:
You provide a payment method up front, but are not charged unless usage exceeds the free tier resources.
There is no per‑request approval step: usage is metered and billed based on consumption (pay‑as‑you‑grow).
Customers can pay with major cards or PayPal (availability depends on billing country).
---
### How charging works?
1. API calls are accepted/denied based on entitlement, not on payment approval.
> If your credentials are valid and the service is available to your plan, requests can succeed.
> Usage is then counted towards the relevant free and paid tiers.
2. Free tiers apply first; charges start only after you exceed them.
> You can start and evaluate before incurring charges, provided usage stays within free tiers.
3. No credits purchase is required for Base Plan.
> Base Plan is consumption-based.
> Optional subscriptions (package plans/support) are separate and require explicit checkout/acceptance steps.
---
### When you get invoiced/charged?
Invoices are posted in the HERE Platform portal, typically around the 15th of each month.
Invoice displays the due date / payment terms. You may receive reminder email if the payment fails.
If payment remains unsuccessful, service may be restricted/suspended but can be resumed after processed.
---
### Payment methods (Developer)
You can pay via Visa, MasterCard, American Express, Diners, Discover, JCB, or PayPal, depending on billing country.
---
### How to reduce risk of unexpected charges?
Monitor usage and invoices on HERE Platform "Usage" dashboard and "Subscriptions and Billing portal" pages regularly.
Protect your app credentials including API keys and OAuth credentials:
+ If someone uses the credentials of your apps without permission, you are responsible for the fees.
+ Disable your app credentials and notify HERE Support promptly about unauthorized use.
---
### Related (optional) subscriptions you can buy
Developer customers can explicitly subscribe/cancel:
Transactional package plans (discounted pricing vs default Base Plan rate; up to fourteen percent).
Technical support plan add-ons (e.g., Developer Support Plan) via the subscriptions page.
---
### References (external)
HERE Base Plan pricing page: HERE Base Plan | Location Services | Pricing | HERE
Public KB: What payment methods can I use? KB0016430
HERE Developer blog: How to Get Started with the HERE platform
Base Plan usage restrictions: Base Plan usage restrictions
---
### Searchable tags / keywords
billing
charged
charge me
invoice
payment
credit card
PayPal
Base Plan
free tier
overage
unexpected charges
quota limit
spending cap
payment failed
declined payment
You may need this article if you are asking the following questions:
Will the API accept requests and then I’ll suddenly be charged?
Do I need to approve charges / buy credits first?
Is there a way to set a quota/spending limit to avoid a huge bill?
I expected a larger free tier but the dashboard shows only 5,000 free for Traffic—will I be charged?
My card/PayPal payment failed—will my service stop?
---
### Quick answer:
You provide a payment method up front, but are not charged unless usage exceeds the free tier resources.
There is no per‑request approval step: usage is metered and billed based on consumption (pay‑as‑you‑grow).
Customers can pay with major cards or PayPal (availability depends on billing country).
---
### How charging works?
1. API calls are accepted/denied based on entitlement, not on payment approval.
> If your credentials are valid and the service is available to your plan, requests can succeed.
> Usage is then counted towards the relevant free and paid tiers.
2. Free tiers apply first; charges start only after you exceed them.
> You can start and evaluate before incurring charges, provided usage stays within free tiers.
3. No credits purchase is required for Base Plan.
> Base Plan is consumption-based.
> Optional subscriptions (package plans/support) are separate and require explicit checkout/acceptance steps.
---
### When you get invoiced/charged?
Invoices are posted in the HERE Platform portal, typically around the 15th of each month.
Invoice displays the due date / payment terms. You may receive reminder email if the payment fails.
If payment remains unsuccessful, service may be restricted/suspended but can be resumed after processed.
---
### Payment methods (Developer)
You can pay via Visa, MasterCard, American Express, Diners, Discover, JCB, or PayPal, depending on billing country.
---
### How to reduce risk of unexpected charges?
Monitor usage and invoices on HERE Platform "Usage" dashboard and "Subscriptions and Billing portal" pages regularly.
Protect your app credentials including API keys and OAuth credentials:
+ If someone uses the credentials of your apps without permission, you are responsible for the fees.
+ Disable your app credentials and notify HERE Support promptly about unauthorized use.
---
### Related (optional) subscriptions you can buy
Developer customers can explicitly subscribe/cancel:
Transactional package plans (discounted pricing vs default Base Plan rate; up to fourteen percent).
Technical support plan add-ons (e.g., Developer Support Plan) via the subscriptions page.
---
### References (external)
HERE Base Plan pricing page: HERE Base Plan | Location Services | Pricing | HERE
Public KB: What payment methods can I use? KB0016430
HERE Developer blog: How to Get Started with the HERE platform
Base Plan usage restrictions: Base Plan usage restrictions
---
### Searchable tags / keywords
billing
charged
charge me
invoice
payment
credit card
PayPal
Base Plan
free tier
overage
unexpected charges
quota limit
spending cap
payment failed
declined payment