Routing API returns toll prices including taxes – how can I get net toll costs or tax breakdown details?

Question:

How can I get the toll cost with no taxes, or with the taxes details that I can subtract?

Answer:

This behavior is expected. HERE Routing API returns toll prices as provided by the toll operators and does not provide tax-exclusive toll values or a tax breakdown. The toll price returned by HERE represents the final amount charged by the toll operator and may already include taxes, VAT, administrative fees, or other operator-specific charges.

There is currently no API field that exposes the tax portion separately, and there is no supported method to calculate a net toll amount directly from the toll data returned by HERE

Symptoms:

Customers using HERE Routing API toll calculations may report one or more of the following:

The returned toll amount appears to include taxes or fees.
A tax-exclusive (net) toll price is required for accounting or reporting purposes.
The response does not contain VAT, tax percentage, or tax amount fields.
Customers want to subtract taxes from the toll price but cannot identify the tax component.
Toll rollups and toll breakdowns are available, but no tax information is returned

Root Cause:

Toll information supplied through HERE Routing services is based on toll operator pricing data. The pricing information available to HERE is delivered as final toll charges rather than as individual cost components. As a result, the API does not expose a breakdown of:

Base toll amount (net price)
Tax amount
VAT percentage
* Additional surcharges or operator fees

These values are not available in Routing API toll responses.

Impact:

Applications that require tax-exclusive toll values for invoicing, accounting, reimbursement, or financial reporting cannot obtain those values directly from HERE Routing API responses. Any attempt to derive the tax amount would require external information obtained from the relevant toll operator or another authoritative source

Recommended Actions

1. Use the toll price returned by HERE as the authoritative toll amount for routing calculations.
2. If a tax-exclusive amount is required, obtain tax information directly from the applicable toll operator or another external financial source.
3. Do not assume a fixed tax percentage across toll systems, countries, or operators, as taxation rules and fee structures may vary.
4. Design downstream accounting processes with the understanding that HERE does not expose tax components within toll responses.