What does "Overage" mean in usage report and how is it calculated?

You may have usage report contains charge items that end with "Overage", for example "Time Aware Routing Overage", and want to know why.

The quick answer is that "Overage" is just a naming convention used on Asset/MAU plans to label the usage of HERE Location Services.

Note that as a naming convention "Overage" does not necessarily mean your usage exceeds your plan's transactions or storage limits.

The "Overage" naming convention means usage report will have charge items follow this pattern: + Overage

For example, "Time Aware Routing Overage" has its naming indicates:

"Time Aware Routing" = the feature/API usage category being measured
"Overage" = the type of plan that usage happened upon

In other words, "Overage" is not a separate product but a billing label that flags the usage under an Asset or MAU plan.

To explain how overage is calculated, let's clarify the following concepts first:

Included limit = the amount covered by your plan (transactions or storage)
Measured usage = what you actually consumed in the billing period
Overage usage = Measured usage - Included limit
Overage charge = Overage usage × Overage unit price

The most confusing part is the "Measured usage" that is shown on your usage report named with "overage" but not the charged "overage" usage.

Let me use a working example of "Time Aware Routing Overage" usage to further explain it:

Included limit: 100,000 transactions
Measured usage: 125,000 transactions
Overage unit price: $0.002 per transaction (example price)

Step 1 - Compute overage usage: 125,000 − 100,000 = 25,000 transactions (the real overage)

Step 2 - Compute overage charge: 25,000 × $0.002 = $50.00

Note that there are 125,000 transactions of "Time Aware Routing Overage" on your usage report or invoice, but only 25,000 transactions are charged.

FAQs:

Q1: Why do I see both "Time Aware Routing" and "Time Aware Routing Overage"?
A: The "Overage" line item indicates that item is or will be billed under an Asset or MAU plan .

Q2: Is "Overage" specific to one API?
A: No, "Overage" is a naming convention used on Asset/MAU plans to indicate the usage under that category of plan.

Q3: Where is the mapping of charge items to APIs/features documented?
A: The pricing commercial terms page has this documented but cannot be shared here without NDA. Consult your account executive or HERE support for it.

This KB applies to:

Customers on Asset or MAU plans
* Usage reports and invoices that include charge items with "Overage" suffix

Tags and Keywords:

overage, overage usage, usage report, charge item, Time Aware Routing Overage, Asset plan, MAU plan, transactions limit, storage limit, commercial terms