Where can I find the Requests Per Second (RPS) / Queries Per Second (QPS) limits for my HERE account?
Issue
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You want to determine the Requests Per Second (RPS) or Queries Per Second (QPS) limits that apply to your HERE applications and services.
Resolution
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HERE Platform provides visibility into your organization's configured rate limits and application settings through the HERE Platform Portal.
### View your organization's rate limits
1. Sign in to the HERE Platform Portal.
2. Open Profile.
3. Select Organization Details.
4. Review the Rate Limit information for your organization.
The Organization Details page is the primary location where you can view the rate limits that have been configured for your HERE organization. This information may include limits associated with the services and plans available to your account.
### View application configuration
1. Sign in to the HERE Platform Portal.
2. Open Access Manager.
3. Select the desired application.
4. Open the "Rate Limits" tab for its RPS / QPS.
The application configuration page allows you to verify which application is being used for requests and helps identify the credentials associated with the traffic generated by that application.
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### If you cannot find the information you need
If your organization has custom commercial entitlements or you are unsure which rate limits apply to a particular service:
Contact HERE Technical Support.
Contact your HERE Account Manager or Customer Success representative.
Use the HERE Contact Us form to discuss rate-limit increases or performance-testing requirements. Customers requiring higher throughput for large-scale testing or production workloads should coordinate with HERE in advance.
Additional Information
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If your application exceeds a configured rate limit, requests above the allowed threshold may return HTTP 429 (Too Many Requests). Exceeding a rate limit does not automatically block your credentials; affected requests should be retried while remaining within the allowed request rate.
HERE also returns HTTP 429 for API requests to legacy and deprecated services. Check HERE Docs for the latest service and their API endpoints if you already applied measures to control the RPS of your application or program.
References
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HERE Platform Portal > Organization Details
* Resolve HTTP 429 error 'Too many requests' in Javascript application
Searchable Tags
Rate Limits, RPS Limits, QPS Limits, HERE Platform, Organization Details, Access Manager, App Configuration, HTTP 429
Updated 3 days ago