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Knowledge Base

How to deactivate a child organization (sub‑realm) or partner customer account on HERE Platform
Cannot create support ticket via email to [email protected]
[GS7 and HSDK] Category Search for places cuisine system
How to convert here_2d_coordinate_diffs or cm_from_WGS84_ellipsoid_diffs into real coordinates or altitude values
HERE Platform Portal login error: Exceeded the maximum number of authorization codes
Cannot find or download my HERE Platform service agreement
How to retrieve speed limits with HERE APIs or SDKs
Relational Database Format (RDF) VS. Unified RDF (URDF)
Custom polyline cannot overlay the active navigation route in HERE SDK Navigate 4.25.x
Optimized Client Map (OCM) Bundles and Their Advantages
Make Infobubble Always Visible After Rendering
How to download HERE map content catalogs using OLP CLI
[Maps API] The workaround of Biling Tags for Maps API for JavaScript
Fuel Prices Feature Not Available in HERE SDK – How to Enable
[Routing] Get traffic sign from Route Matching API
[GS7] How to validate Postal Code with Geocoding and Search API
Can I switch from HERE Base Plan to HERE Limited Plan?
Cannot access HERE Route Matching or Map Attributes API
[Geocode] P.O. Box or Private Bag's Postal Code is not supported by GS7
Handling Unreachable Destinations in HERE Routing
How to hide all POI icons from map of HERE SDK 4.x
Traffic incident missing on HERE map – how to report and why it happens
How to perform Basic Positioning with HERE SDK Navigate for Android
How to select POI icons on MapView of Navigate/Explore SDK for Android
How to determine if a road is paved or unpaved using HERE Location Services
How to apply BillingTags to HERE Location Service calls in SDK
Enable Single Sign-On (SSO) for HERE Platform Portal Login
Best Practices for Route Telemetry, GPX Recording, and Support Bundling in HERE SDK
Usage report is corrupted or unreadable - how to open REPORT-xxxx.csv.gz
How to extract intermediate and root CA certificates from the certificate chain using OpenSSL
What does "Overage" mean in usage report and how is it calculated?
Is 404 reponse from Network Positioning API counted as valid transaction?
HERE Platform Limits on App, User, Group, Project, Subscription, and Organization
How to report roads closed for events (Fiesta, parades, temporary closures)
Show map features (e.g. vehicle restrictions, congestion/environmental zones, etc.) on satellite map as well
Create versioned layer using HERE platform portal
How to Grant User Access to a HERE Platform Account
Are different Z-Level values for the same bridge or tunnel location correct according to HERE specifications?
Bilingualism in Spain. 5 languages and different language rules per region.
Missing or null link_ids in the RDF UK Midpoint table
Brazil Unsafe Areas
How to export country polygons as Shapefiles with RDF viewer
How many transactions does my HERE Maps JavaScript app generate for the map view? (estimate Maps API usage and costs)
Display a POI on wego.here.com
Draw a Sector Object on the Map Using the HERE Maps API for JavaScript 3.2
Change the language of Tiles and Traffic Incidents in HERE Maps API for JavaScript 3.1
How HERE Determines the Postal City Name for a ZIP Code in the United States
How Native American Reservations Are Represented in HERE Map Data and How Daylight Saving Time (DST) Is Applied
Why Area_Ids arent published in the UK for polygons
Why Products May No Longer Appear in HERE B2B Electronic Digital Download
Retrieve the Key Number of an Administrative Area (AGS)
Manage Dependency Conflicts with Third‑Party Plugins (HERE SDK for Android)
Fetch the Property Value of GeoJSON Polygon on Click
Get a Link Attribute with the Map Attributes API ?
How to show vector and raster layers in a mixed mode in Here Maps 3.1 (WEBGL engine only)
How to create GeoJSON from Shapefile using QGIS
How to calculate "Radius of Curvature ROC" from RDF Curvature Value for statistical analysis
What's the difference between the Lite, Explore and Navigate Editions of the HERE SDK?
How do I performance test on HERE Services?
Can I integrate HERE Map with Leaflet?
What payment methods can I use?
What currencies can I use to make a payment?
Controlled Access vs Limited Access
How to get a most up-to-date overview on attributes used in HERE Maps
Defining and querying POI Synonyms using HERE RDF data
How to find the global Street Type Abbreviations in our HERE products
Hamlets or Lieux-Dits in France
How to find the Country List with all the information about the Coverage Level of a country?
How to Filter Search Results by Type in HERE Geocoding and Search API
Using MapCreator's feature "What's on the map" to easily display categories of information
How to check if a location is Core POI or a Place and find its primary category in HERE Map Creator
How can the Speed Limits for Trucks be built with Commercial vehicle regulation (CVR XML) - Speed Limit interpretation
Manage Notifications at the User Profile
HERE Metro Pillar Numbers
SDK Use cases - Solution Description - How To
Truck Restrictions (TAR) in Saudi Arabian cities introduced in Q321
How to find Traffic coverage overview for Traffic API v7
Matrix v8: Postman + curl examples - apikey authentication
Special Explication - What is it, where can we can it be found?
Traffic Analytics API returns data for non-existent DST hour (02:00–03:00), is this an error?
API Response with 401 - apiKey invalid. apiKey not enabled
How precipitation fields work in the weather API observation?
Feature names appear in ALL CAPS vs normal case in HERE Map data
Dynamic GeoJSON renders on HERE API for JavaScript engine
Polygon admin boundaries in GS7 workaround
How to submit data via Data Onboarding Portal
Product availability dates of HERE Postal Code Boundaries
Why can trucks drive faster inside cities than outside? (BUA speed limit override for commercial vehicles)
How overage transactions are being billed
Avoid showing the map too many times while zooming out
How to disable map rotation or map tilt during finger-based gesture control of the map. (SDK 4.x)
HERE Road Roughness - FAQ
Utilizing JSX syntax of ReactJS to create components and integrate them with HERE Maps API for JavaScript.
How to Retrieve Speed Limits for Lane Groups from the HD Live Map Catalog
Working with Angular + HARP engine: step by step
Requesting an Indoor Map
How to symbolicate the stack trace using HERE SDK 4.x
How to recover from "Could not resolve host: account.api.here.com" error with SDK 4.15 series of release
How to set custom path for Custom Raster Layer in Android 13+ ?
JS API: OAuth Bearer Access Token Authorization instead of apikey
How to Receive Dynamic EV Information in HERE mSDK
How to Implement Vue.js Components in HERE Maps for JavaScript?
How to populate cache with external SD Card in Android
HERE Support Plans
How to allow SDK to access Wifi/Internet hotspots
How to Raise a Technical Support Ticket on HERE Platform
Clickable polygon and polyline. Check if the is in the proximity of the polygon or on the polyline in SDK 4.x
Route Progress Bar with integrated Traffic Info display colors
Resolve HTTP 429 error 'Too many requests' in Javascript application
Optimizing Data Consumption Using HERE SDK Navigate
How to Generate HAR Files for Troubleshooting Web Application Issues
Download Historical Probe Data Using OLP CLI
[SDK] Zoom to calculated Route with Padding
[Platform] Generate the OAuth token in Python
The recommended POI category to be searched Along Route for Truck
How to visualize the Premier 3D city model product Quickly
[Navigation SDK] Shift the Map View with VisualNavigator
HERE Routing Demo Tool (Routing v8) – Overview and Usage Guide
Tour Planning - How to use the demo tool
Managing the Display Order of Spatial Objects, Markers on the Map (Similar to zIndex)
Sub Realm set up for a partner
Automated API Key Rotation/Generation for Some APP ID to Prevent Unauthorized Transactions and Protect Service Payments.
How to Symbolicate Android Native Crash Logs Locally?
Integrating On-Street Parking API via HERE SDK
[Maps API] How to check if map is fully rendered and why need to check it
[SDK] Geocoding and Search address with more details
[Platform] Limit normal user's right with creating new apps or deleting existing apps
What if using API keys from SDK subcription scoped app to call HLS
[Navigate SDK] Hide POI per categories on HERE Maps and a document defect
[GS7] How to find your interested location with GS7
Adding Missing Traffic(Flow and Incidents) and Satellite Toggles to HERE Maps v3.1 Default UI (WebGL)
How to understand and calculate tile ID in HERE Maps
How to link apps to an existing subscription
[Mobile SDK] All you need to know about HERE SDK MAU
Geocoding and Search API Browse usage is billed as Discover/Search
[Mobile SDK] How to adjust highway exit number and icon style
How to Pick Map Items on Map View with specified radius
Unable to Access HERE HD Live Map Data with IPG CarMaker
Cannot update the country field of billing address
How to create HERE apps and generate API keys in batch
Why I got the error of signature of heresdk.xcframework is invalid
HERE SDK 403 "Forbidden" Error – Missing Project-Service Linking
This guide provides a step-by-step guide on how to create a private, versioned Git repository to automate the management and distribution of the HERE SDK for both Flutter and native iOS development.
How to take screenshots with required resolution on MacBook
How is billing for a developer HERE Platform account?
In-vehicle navigation map updates, activation, or subscription inquiries
HERE Support Assistant (Beta) – Now Available
HERE Support Assistant Privacy Notice
HERE Navigation (HNAV) - FAQs
HERE WeGo Pro – Evaluation, Contracting, and Device Activation Guide
HERE documentation MCP

Getting Started

Lane-Level Access Restrictions for Public Transport Routing
is_transitioning Flag Behavior for Lanes with LaneTransitionType = Split or Merge
How to look into the HERE Map Data
Traffic Pattern IDs Change Between Deliveries in Link-Referenced Relational Format
Permanent ID concept in HERE Data
Best Practices for Managing Multiple MapView Instances in iOS Applications with HERE SDK
Certification Process to customize the consent dialog
Creating a Node.js Application for HERE API with OAuth 2.0 Authentication
Cannot log in to HERE Traffic Analytics even after account setup
Differences Between the isa and ehorizon Layer Groups in OCM Maps
Unable to Find Organization ID Field When Signing In to HERE WeGo
How to monitor HERE SDK API usage, network traffic consumption, and transferred data
Unable to Find or Download the German Location Code List (LCL) and Event Code List (ECL)
How to find VSAM (DCA, subregion) information
Upload Data option missing or unable to upload data to a layer in Platform Portal
Map Slow when Displaying Large Numbers of Clustered Markers with Custom SVG Icons
Customize Noise Markers While Keeping the Default Cluster Theme
[IAM] How to limit user access to HERE Style Editor only
What are the differences between (GDF) Sub Region: UR and U5 - Ukraine?
How to Increase Marker Click or Tap Tolerance Using H.map.HitArea in HERE Maps API for JavaScript
How to get the current zoom level in HERE SDK 4.x for Android (read MapCamera zoom state programmatically)
How to resolve HTTP 429 errors and migrate Oracle OTM HERE Maps integration to API key authentication (deprecated endpoints)
Cannot Change Billing Email Address in HERE Platform Subscription Billing Settings
Why Does Israel Appear as UTC+2 Instead of UTC+3?
How are Road Toll Costs related in the HMC
Why Do HERE Digital Terrain Models Elevation Values Differ from GPS Ellipsoidal Heights?
API Returns "403 Forbidden Access" When Using HERE Platform Credentials with Project associations
Password reset email not recognized or login still fails for HERE Platform Portal
How to load and explore HERE Enhanced Cartographic Layer (ECL) – Building Footprints
How winter speed limits and special speed limits are represented in HERE map data for FIN, Baltics and The Netherlands
How to derive Basic Height from ADAS_LINK_GEOMETRY
Speed value for ETA and Isoline calculation for cars and trucks
Android app crashes after initialization with "SDK engine is null" or getSdkInternal() error in HERE SDK Navigate Edition 4.15.1.0 and later
Taiwan POI chain names are searchable or displayed with branch names when using BPMF/Zhuyin input
Public Transit Routing API do not render correctly when combining with Android SDK
How to HERE route matching v8 service transactions are counted
How can I display directional arrows along a calculated route in HERE Mobile SDK 4.x?
BUA_ROAD vs. URBAN - What's the Difference?
Implementation of jamFactor in HSDK
What are Traffic Location Tables (TMC) and how are they used in HERE map data?
Why are U-Turns restricted at intersections even when no Restricted Driving Maneuver (RDM) is coded?
Unable to Update Personal Information or Deactivate Your HERE Platform Account
How to Retrieve Administrative Place Hierarchies (Country, State, County, City, and District) Using the HERE Map Attributes API
How to calculate Vector and Traffic Tile transactions
How to enable and disable Traffic Visualization using HERE SDK?
Optimize Traffic Vector Tiles usage in HERE SDK
Warning for Environmental Zone Violation with Route Matching API
How to Open Regional FGDB (File Geodatabase) Downloads in ArcGIS After Extracting TAR Files
How to retrieve ADMIN exonym and synonym names from RDF
Unable to Find a Location in Traffic Viewer? Search Using Open Location Reference (OLR)
How to Check Whether Your HERE Platform Account Is Using Deprecated APIs or Services
HERE Map Attributes API, get Administrative Shape polygons using Java
Questions on premium content "IS_SCENIC_NAME" in RDF
How Geocoder and Search 7 Determines Location of Large-Area Postal Codes
How to avoid matching waypoint (origination/destination) to highway?
[Routing API] Get elevation and decode polyline
How to Determine Whether an Environmental Zone Applies Only to Commercial Vehicles
How to Determine Which Traffic Table Is Used in Traffic API v7
Place search returns results from wrong country or unintended regions — how to restrict results to a specific area
HERE SDK Android — multiple maps on same screen show black areas or rendering conflicts (SurfaceView overlap fix)
How to retrieve Car Dealer POI listing from RDF using SQL query
Extraction formats overview - static map data
Create a Usage Alert for Cost Management
How to Determine Whether a GPS Location Is on a Private or Public Road Using Route Matching API v8
How to Convert Between HERE HDLM 2D Coordinates and WGS84 Latitude/Longitude ?
How can I report a map error, missing road, incorrect address, or place information?
How to detect new, updated, and expired incidents comparing to previous update from HERE TrafficML 2.4 Incidents
How to fetch the MOM Json files for Indoor Maps using platform UI
[Usage] Unknown apps appear on the Usage dashboard and how to delete catalogs
How to find the corresponding ADMIN_LEVEL of the DCA (sub region) number for NA?
Why do I get "LinkID not found" when when Querying HERE API v1
Making a U-turn in New Zealand Shows a Valid Route Across Solid Yellow Lines v1
[HSDK] Update OCM to the latest to resolve Routing issues
Different lane counts in HERE RDF data: Why "Lanes From/To" and "Physical Number of Lanes" show different values for the same road segment
How do I understand HERE invoice units such as Transactions, Requests, Results, GB-hours, MAUs, and Assets?
How to create a HERE Places extract in MS Excel format using HERE PEP (HERE Places Extract Portal) Tool
How HERE Calculates the Center Point for a Postal Code Search in Geocode & Search v7?
Customer needs to create a stream layer in HERE Platform Portal for real-time data publishing
How to find ADAS coverage information?
How to get road sign warnings using HERE SDK?
Why is a road assigned Functional Class 1, 2, 3, 4, or 5?
How to write the unit test when using GeoCoordinates class with/without initializing the Navigate Engine
How to Submit Map Corrections, New Roads, Street Name Changes, or Road Attribute Updates in HERE Maps
Multiple App ID and App Code pair management in self-hosted CLE
How can I determine whether HERE maps have regulatory approval for a specific country or region?
Spain: Why is the speed limit shown as 30 km/h instead of 50 km/h on urban roads?
How to Upload and Visualize an Interactive Map Layer (IML)
Where can I find the Requests Per Second (RPS) / Queries Per Second (QPS) limits for my HERE account?
Differences between RDF_DATE_TIME and RDF_TIME_DOMAIN - related to TNM 283
Geofencing API v8: How to upload a map layer, check asset, and view the layer online
TNM 239 - Official Government Codes will reflect admin level 4, level 5 codes will be generated
Cannot Set Transaction Limit per HERE App ID
How to use OCM packager tool with HERE Mobile SDK
HERE Navigate SDK Loads an Older Online Map Version Instead of the Latest Available Map Content
HERE SDK cannot resolve hostnames due to invalid DNS settings (Override System DNS with NetworkSettings)
401 Unauthorized: The request is not from an authorized source when using HERE APIs
RIMP Network in Spain for Trucks Carrying Hazardous Materials (HAZMAT)
Are negative values allowed for ADAS Absolute Height?
[Map Content] How to get access to HMC catalogs on HERE platform
Missing detailed map data for some countries
RDS Germany - TMCpro: Multi-group messages
How can my organization centrally manage and track Map Creator submissions from multiple users?
How "Sharp Turn" angles defined in HERE routing and map guidance?
Unable to Zoom the Map Without Rotating It in HERE Maps SDK
"Special Traffic Figure" vs "Roundabout"
How to use a Shared HERE SDK Module Across SDK example projects
HERE documentation MCP
Are You Billed for Fuel Pricing API Calls That Return No Data?
What Are Regional Groupings in the HERE GIS Data Suite?
How to Customize Raster Map Tiles Beyond Style and Size
Using Map Attributes API (formerly Fleet Telematics API) to extract map data with JavaScript
Migration from MapTile v2 to Raster Tile v3
How to reposition the logo, copyright, or Terms and Conditions text on a HERE Maps JS map
Geofencing using HERE JS and with/without REST API's
Summary: Support Tickets Created via Mapmaking API
Do "Zones" in HERE Geofencing Use Polygons?
How to Check the Size of Each Layer in HMC
Trusted Domains for API Keys – Allow Only Approved Websites to Use Your Credentials
HERE Map Creator Overview and User Guide
Title: OpenApi Error E613200: Too many profile objects in fleet.profiles
How to Record and Access Past Road Closure Incidents in Historical Data
Unable to Position Device via Cell-Based Location in Hong Kong After 2G/NB-IoT Shutdown
Why does the tile size vary in HERE Maps?
What is the difference between OCM and MOM format?
Symptom-First Title: What does "OCM format" mean and when do you encounter it?
How to Specify and Use Map Styles with the HERE Raster Tile API
Europe Map Content in HERE GIS Data Suite – Regional Groupings Explained
How to Report Disputed or Incorrect Boundary Lines in HERE Maps
NAVSTREETS MapInfo – Null Geometry in Link Attribute Records
How to obtain the Argentina map approval by IGN
Local Map Regulatory Approval documentation
How to obtain the Chile map approval by DIFROL
How to report road closure and constructions using Map Creator
Chile Map Approval: How to Represent the Campo de Hielo Sur Disputed Area for DIFROL Compliance
Using Filters to Find and View Support Tickets in the HERE Support Portal
Unable to Access HERE APIs Due to Missing API Key or OAuth 2.0 Credentials
How to check if my company has accepted Platform's Licensing and Terms
How to sign up for a Developer Support Plan
Routing API returns toll prices including taxes – how can I get net toll costs or tax breakdown details?
How to change the access link of place using Map Creator
How to understand Curvature Data in HERE data specifications
Decode Route Geometry from HERE Routing API v8 Flexible Polyline Using Python
HERE Support Assistant (Beta) – Now Available
Routing API Returns No Toll Costs for Certain Private Bus Routes
[Billing] Understand Transaction Calculation for Matrix Routing
[Platform] How to get OAuth access token with Postman
Permanent Geocoding – Overview, Licensing, and Usage Rules
HERE Navigation (HNAV) – Overview, Features, Portal, Offline Behavior, EV Routing, Truck Routing, and Lane Guidance
HERE WeGo Pro – Evaluation, Contracting, and Device Activation Guide
Build a Node.js and HERE Maps JS application to search, visualize, and filter HERE On-Street and Off-Street Parking results, including drawable curbside parking segments from On-Street segmentAnchor

Knowledge Base

Requesting an Indoor Map

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