Requesting an Indoor Map
Why HERE Indoor Maps?
HERE Indoor Map offers high quality maps modeling indoor spaces, including building geometry and points of interest spanning across multiple floors. HERE Indoor Map offers web and mobile libraries to develop your applications and services with high quality indoor map data, and a data API to access your maps as Map Object Model (MOM) formatted GeoJson.
HERE Indoor Map supports private maps that are accessible only by your credentials. HERE Indoor Map provides functionality to order, manage and utilize indoor maps that model building interiors. You can use HERE Indoor Map for various types of buildings, such as parking garages, offices, warehouses, transit stations, hotels, and hospitals.
How can you use our Indoor Maps?
Use indoor maps in a mobile app through the HERE SDK Navigate for Android, iOS, and Flutter.
Embed indoor maps into websites through the HERE Maps API for JavaScript.
Fetch MOM-formatted indoor maps to your backend service for further use with the Data API.
Who can request? What are the prerequisites?
Named/Partner Account Holders:
+ A HERE Named/Partner Account on platfom.here.com. (The Account Executive at HERE must set the organization up on the HERE platform after the contract has been signed.)
+ An active Base Plan to use the Maps API for JavaScript and Data API
+ An active HERE Navigate SDK subscription + OCM catalog access to use the Navigate SDK
+ Signed HERE INDOOR MAP SUBSCRIPTION PLAN
+ Once all the above requirements are fulfilled, the customer needs to invite [email protected] user to their realm. The user needs to accept the invite and later once accepted, the customer should grant the orgadmin rights to this user to set up their account on Indoor Portal.(How to invite user and set roles)
Special notes: Partner’s end customer
+ The subscriptions should be active under the child account with OCM catalog access if the partner is not using the Navigate SDK
Self-Serve Developers:
HERE Indoor Maps are currently not available for self-serve developers. The Account Executive at HERE must set the organization up on the HERE platform after the contract has been signed. We recommend filling in the contact us form if the developer do not have an account executive at HERE, so that a regional sales representative can be assigned to them for further steps.
How to generate credentials for HERE Indoor Maps?
Maps API for JS – Generate the API Key.
1. 1. Sign into the HERE Platform using your HERE account.
2. Open the Access Manager from the launcher.
3. Select the Apps tab.
4. Select Show all apps and locate the Default Map Collection App.
5. Create an API key for this app. You must be an Org Admin or Resource Admin with management rights enabled for all apps and resources in order to create an API key.
6. Indoor Map ID will be provided by HERE, once the map is ready for use.
HERE Navigate SDK Credentials – Generate OAuth 2.0 token.
1. 1. Sign into the HERE Platform using your HERE account.
2. Open the Access Manager from the launcher.
3. Select the Apps tab.
4. Select Show all apps and locate the Default Map Collection App.
5. Create the OAuth2 credentials for this App. You must be an Org Admin with management rights enabled for all apps and resources.
6. Please download the properties file before closing the dialog box. You’ll find the Key ID and Key Secret in the file to initiate the SDK.
7. Indoor Map ID will be provided by HERE, once the map is ready for use.
8. The same OAuth2.0 credentials can be used to fetch the MOM formatted Geojson data of your maps via DATA API.
How to request a new indoor map?
Login to HERE platform
Navigate to Indoor Portal - https://platform.here.com/indoor
The first indoor map needs to be ordered by an Org Admin
The order flow starts from the Indoor portal by clicking an Order a map -button in the Overview or Your Indoor Maps tab
Fill in the map properties – Basic as well as Additional Info and upload floor plans files (HERE supports a wide variety of file formats, including CAD, PDF, and SVG) and submit the request.



This will raise a service ticket with indoor map making team to evaluate the map making efforts and provide an estimated delivery date.
* You can place an order to HERE if a change or an update is needed to an indoor map. For more help please refer the user guide.
Some helpful links:
Indoor Map Overall documentation
Add indoor maps to your web application – Working Example
Add indoor maps to your mobile application – Working example for Android**, iOS**, Flutter
Fetch indoor map data via DATA API