How to sign up for a Developer Support Plan

HERE offers a range of support plans tailored for both developers and enterprises. These plans are designed to meet various business needs, from basic self-serve resources to comprehensive premium support. For full details visit: https://www.here.com/pricing/support-plans

Tailored for developers is our Developer Plan which includes:

Access to Documentation: Comprehensive resources to help developers utilize HERE services effectively.
Proactive Alerts: Notifications about HERE services and applications.
Customer Support Portal: Ability to create and manage support tickets.
Technical Support: Available for one user with a response time of 72 hours.

Signing up for a HERE Platform Developer Support Plan is simple and straightforward. Follow these steps to apply.
Please note: you should have previously entered billing and payment information on your account.

On the Platform home page go to Billing & Invoices -> Go to subscriptions and billing portal.



Under Subscriptions -> Show available add ons you can select the Developer Support Plan.



Then Review & Confirm your order: